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The complete guide to Google Business Profile optimization

Set up and optimize Google Business Profile (Google My Business) correctly to triple customer calls and visits.

Google Business Profile optimization and management
Google Business Profile optimization and management

Google Business Profile (GBP) is the free tool delivering the fastest results for small and medium-sized businesses. Many companies only register an address and phone number, missing 80% of the platform's capabilities. Competent optimization can bring your profile into Google's prominent Local 3-Pack, the top three local results.

The first important step is choosing categories correctly. Your primary category should be as specific as possible: ‘Italian Restaurant’ rather than simply ‘Restaurant’, or ‘Corporate Lawyer’ rather than ‘Legal Services’. Also be sure to add secondary categories covering your other services.

The second element is Products & Services. Here you can create a mini-catalog with images, descriptions, prices and links to your website. This helps customers make their choice directly on Google's search results page without additional searching.

The third important factor is regular activity. Google likes active businesses. Once a week, upload fresh photos of your work, share news through Google Updates and promptly answer customer questions in Q&A. This signals to the algorithm that your business is active and reliable.

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